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During our Holiday Season, shipping & processing time is 10-14 business days for custom orders. Non-custom items 3-5 business days. USE CODE "CYBERMDY" FOR FREE SHIPPING ON ANY ORDER 11/28-11/29!

Contract

PURPOSE OF THIS AGREEMENT

Client wishes to hire Antea Amoroso Design to provide hand lettered services, as detailed in this Agreement. Antea Amoroso Design has agreed to provide such services according to the terms of this Agreement.

Agreement Terms: Once contract is signed and payment is received a phone call will be scheduled to go over desired signage to be lettered. Please note, approval of client provided signage is required by Antea to insure that it is able to be hand lettered properly and safely. One month prior to your event, you will be contacted to schedule a time to drop off your items to be lettered. All drop offs must be scheduled not more than ten days prior to your event. Please note, Drop off/Pick up days are not available to be scheduled on Holidays and weekends.

Signage Lettering Details: All signage is hand lettered by Antea Amoroso. The lettering style is unique to Antea Amoroso and examples can be found on our website. Copying of other lettering styles cannot be requested. All lettering is done using white, acrylic ink. Ink can be removed after the event using magic eraser, windex and rubbing alcohol.

Drop Off/Pick Up: When dropping off and picking up your signage, all items must be wrapped and packed using professional moving blankets provided by client to protect the lettering and piece itself. Items must be picked up in a secure vehicle and protected from the elements.

Damaged/Missing Items: You assume full responsibility for each item while it is in your possession and we are not responsible for any cost of lost, stolen or damaged items. Please note, lettering can be damaged if any liquid or sharp objects come in contact with the ink. Signage must be securely wrapped and laid flat without other objects rubbing on them to protect the item and lettering.

Order Changes: All order changes must be made by email no later than TWO weeks prior to the scheduled pick up date. A revised invoice will be emailed to you and any additional charges. Emails are considered legal and binding and do not require a signature to be valid.

Payment Terms and Conditions: A 50% non-refundable retainer is required to reserve services for your event date. The final 50% payment is due one month prior to your event pick up date. No items or services will be provided until payment in full is received. Payments may be made with a valid credit card via Shopify Invoice.

Cancellations: Services may be cancelled up to 90 days prior to the event; in which case you will not be responsible for the remaining balance unless customized items have been designed for your event. All previously made payments are non-refundable. Due to the custom and hand made nature of these items there is a limited supply available. Therefore, once the contract has been finalized and the event date has been scheduled, all other future or pending clients will not have access to our services on your event on that date. If your event is cancelled or rescheduled for any reason all payments made may be applied towards any future event if the date is available on our calendar.

Failure to Perform Services: In the event Provider cannot or will not perform its obligations in any or all parts of this Agreement, it (or a responsible party) will:
  1. Immediately give Notice to Client via the Notice provisions detailed in this Agreement; and
  2. Attempt to find another competent professional to take its place with the mutual agreement of Client(s); 
  3. If another competent professional is not available or Client(s) do not agree to transfer of obligations to said alternate professional, Company will issue a refund or credit based on a reasonably accurate percentage of services rendered; and 
  4. Excuse Client(s) of any further performance and/or payment obligations in this Agreement.
Force Majeure: No party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other party hereunder), when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) control, including, but not limited to, the following force majeure events (“Force Majeure Events”): (a) acts of God; (b) a natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms, explosions, infestations), epidemic, or pandemic; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labor stoppages or slowdowns or other industrial disturbances; and (i) shortage of adequate power or transportation facilities.
The Impacted Party shall give Notice within 90 days of the Force Majeure Event to the other party, stating the period of time the occurrence is expected to continue. The Impacted Party shall use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. The Impacted Party shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause. In the event that the Impacted Party’s failure or delay remains uncured for a period of 30 day following Notice given by it, the other party may thereafter terminate this Agreement upon Notice.