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As we enter our busy Holiday Season, shipping & processing will increase due to demand! Current processing time 10-14 business days.

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Frequently Asked Questions

Our fulfillment operations occur during normal business hours, Monday-Friday 9AM-5PM EST, excluding all major holidays. All items take 10-14 business days to process. This is the time that it takes us to hand letter, process and package your items for you, this does not include shipping time. Please email Orders@AnteaAmorosoDesign.com for questions regarding your order. 

Antea Amoroso Design has a 30 day quality guarantee. If for some reason your product is less than favorable within 30 days of receiving your item, we will send you a replacement if we feel it is warranted. If that item is not in stock at that time, you will be given store credit in the full amount of that item. Please email Orders@AnteaAmorosoDesign.com with a photo of your item and the reason for your replacement request and we will get back to you as soon as possible. Due to the personalized and delicate nature of Antea Amoroso Design's products, all of our items arefinal saleand not eligible to be returned or exchanged.

All packages are shipped via USPS, UPS & FedEx. Curbside Contactless Pick Up options are available for local orders. Pick up orders do not process faster than shipped orders. Once your package is picked up via USPS/FedEx/UPS it is out of our control and we cannot control the speed or time frame for shipping. We hand pack all of our items with care at our local studio in Reading, MA.

We use the highest quality packaging materials to ensure the safest transit possible. Antea Amoroso Design is not responsible for items damaged during the delivery process. Please contact your local mail carrier if your item arrives damaged. We offer local curbside pickup for your convenience! 

Antea Amoroso Design is not liable for goods lost, stolen or damaged during transit.

We suggest keeping all items inside away from the elements, and spraying your item every few months with an acrylic sealant to protect longevity of your products. Store safely in a cloth bag or bubble wrap. If you have more questions about caring for your personalized goods, please email a photo to Orders@AnteaAmorosoDesign.com

Antea will refresh your product's lettering (if possible) for $25. Please email Orders@AnteaAmorosoDesign.com with a photo of your item to see if it is eligible for a lettering refresh. Please note, not all orders will be able to be refreshed. Standard processing times apply. Please note that we do our best to get your order to you as soon as possible, if you have any questions or need to contact us please email Orders@AnteaAmorosoDesign.com

Our customer service hours are Monday-Friday 9AM-2PM